How we score, sync, and stay honest.
Every trust score, freshness chip, and "best of" badge on SMM Supply comes from the process below. We open the kitchen on purpose — if our ranking surprises you, this page should make it make sense.
The trust score
A 0–100 composite. A panel scoring 75+ has, in our measurement, delivered on what it promises across at least 90 days. The weights:
Uptime
30%API responsiveness sampled every 5 minutes across 3 geos. We weight the rolling 90-day window and discount sub-15-minute blips.
Refill honored
25%We run small live test orders monthly, request refills on intentional drops, and measure whether the panel actually tops up.
Support median
20%Median time to first response on a ticket, sampled across business and off-hours windows.
Transparency
15%Public terms, public refill policy, public ownership signals, clear pricing pages without bait-and-switch tiers.
Track record
10%Age of the panel, count of distinct services, history of upstream changes (sudden price drops, etc.).
Price sync
We pull each panel's public service list on a 60-minute cadence for top-50 panels and a 6-hour cadence for the long tail. We store every snapshot — that's how sparklines, change badges, and the changelog work. We don't smooth or hide spikes; if a panel cut their followers price 60% overnight, the chart will show it.
Sponsored placements
We accept paid placements. They are always labeled "Sponsored" — never "Featured", never "Editor's pick", never "Top". Sponsored placements never alter trust scores or table rankings. They appear above tables or in dedicated rails, with the same data shown for organic listings so you can compare directly.
Conflict of interest policy
- No SMM Supply staff member operates a listed panel.
- We do not accept equity or revenue share from any listed panel.
- Test orders are paid from a SMM Supply account, never gifted.
- If a panel asks us to remove a low score, we won't — but we will re-test if they request it in writing.