Refund Policy
Last updated · May 1, 2026
Refunds apply only to direct purchases made on SMM Supply (advertising packages, API plans). Third-party panel transactions are governed by that panel's policy.
Advertising packages
Pro-rated refund within 7 days of purchase if the campaign has not started.
No refund once impressions have been served.
API plans
30-day money-back on the first month. No refund on subsequent renewals.
Disputes with panels
We cannot refund money paid to a third-party panel. File a dispute through the panel and, if necessary, report at /contact for our records.